Privacy Policy

'Luxucom'(hereinafter referred to as 'Service') establishes the following policy to appropriately handle users' personal information.

1. Personal Information Collected
1.1 The Service collects the following personal information when voluntarily provided by users.
 ・Email address
 ・Wallet address
1.2 The Service uses Google Analytics to automatically collect the following information.
 ・Device information (e.g., browser, operating system, IP address)
 ・Usage data (e.g., pages viewed, time spent, click actions)
1.3 The Service may collect and store text and image data uploaded by users through both the chat feature and the salon feature. Such content may include information that could identify an individual.

2. Purpose of Use of Personal Information
2.1 The collected email addresses are used for the following purposes.
 ・User authentication (providing login functionality)
 ・Sending notifications from the Service
 ・Sending one-time password (OTP)
2.2 The collected wallet addresses will be used for the following purposes.
 ・Identifying NFT creators and holders
2.3 Information collected through Google Analytics will be used for the following purposes.
 ・To improve the Service and enhance the user experience
 ・To analyze usage trends and patterns
2.4 Uploaded image data is used in accordance with the nature of each feature, as described below.
 ・Images uploaded through the chat feature are displayed only to participants of the respective chat room and are delivered using CloudFront signed URLs or similar mechanisms with time-limited access control.
 ・Images uploaded through the salon feature are intended to be displayed to a broader audience as part of the Service’s functionality and may be delivered via publicly accessible URLs without access restriction.

3. Storage of Personal Information
3.1 The collected email addresses, wallet addresses and chat messages are securely stored and strictly managed using appropriate encryption technology.
3.2 When a user deletes a chat message within the Service, the message is immediately marked as logically deleted. After a retention period of 180 days from the logical deletion, the message will be permanently removed from our servers and cannot be recovered.
3.3 Uploaded image data is transmitted via encrypted communication channels and stored on storage systems managed by the Service. Images uploaded through the chat feature are delivered using signed URLs with access restrictions, while images uploaded through the salon feature may be delivered via publicly accessible URLs, depending on the nature of the feature.

4. Provision of Personal Information to Third Parties
4.1 The Service does not provide users' personal information to third parties except in the following cases.
 ・When required by law.
 ・When the user has given their consent.

5. Management of Personal Information
5.1 The Service implements the following security measures to protect users' personal information.
 ・Data protection through encrypted storage and communication
 ・Access restrictions to personal information
 ・Staff education on personal information protection

6. User Rights
6.1 Users have the right to request access, correction, deletion, or suspension of use of their personal information provided to the Service. If you wish to exercise these rights, please contact us at '9. Contact Information'.

7. Use of Google Analytics
7.1 The Service uses Google Analytics to understand usage trends and improve the Service.
7.2 Google Analytics collects information using cookies, but this information is anonymized and cannot be used to identify individual users.
7.3 If you want to disable data collection by Google Analytics, you can use the 'Google Analytics Opt-Out Add-on' provided by Google. For more details, please refer to the link below.
 ・Google Analytics Opt-Out Add-on

8. Use of Meta Pixel
8.1 This service uses the 'Meta Pixel' provided by Meta (formerly Facebook) for the purposes of advertising optimization and performance measurement.
8.2 The Meta Pixel may collect information about users’ behavior on this service (such as page views, clicks, and other interactions) and transmit it to Meta. This information may be used to improve the relevance and accuracy of ads displayed through Meta's advertising services.
8.3 The information collected is anonymized and does not personally identify individual users. For more details on how Meta handles user data, please refer to Meta’s Data Policy.
 ・Meta Data Policy
8.4 If you wish to opt out of Meta Pixel tracking, you may disable cookies in your browser settings, or customize your ad preferences through Meta’s settings page.
 ・Meta Ad Settings

9. Contact Information
9.1 For inquiries regarding this Policy, please contact us at the following address.
 ・Company: StechUp Inc.
 ・Email: contact@luxucom.com

10. Revisions to the Policy
10.1 This policy may be revised as necessary.
10.2 Changes to this policy will be notified through announcements on the Service or by other methods deemed appropriate by the Company.
10.3 The revised policy shall take effect once posted on the Service.